Choosing between outsourcing and in-house IT support is a big decision to make, not to mention
that it is time consuming. Determining
which of the two suits your IT requirements better could greatly affect your
business operation.
Businesses greatly depend on technology and
computers. Even a simple document that
needs to be created, either be sent out through email or to be printed-out for
internal use, needs a computer. Sales,
support, manufacturing or accounting – they all need computers. We all use and maximize information
technology to make things simpler and easier to manipulate.
Outsourcing, by the way, means that you need to get
into an agreement with another or an external business that will do the service
for you. Here are the top reasons why
you should outsource your IT support and management:
Cost Effective
Outsourcing greatly reduces your operating cost. No benefits, extra training and education
needed.
On the average, a network administrator gets $60K per
year. Aside from the salary, additional
benefits must be given to such employees like holidays and coverage if your It
administrator needs to be out of the office for a number of days. Outsourced IT
personnel are already trained and certified to handle your information
technology needs. It will definitely
cost less.
Wider Expertise and Skill-Set
Outsourcing your IT support needs means that you have
the advantage of a bigger knowledge base.
The IT provider employs multiple technical personnel with different
experiences and multi-skilled compared to your own three-man team IT department
that is limited in terms of knowledge.Most of the time, an IT provider will
send out a technician based on the issue that you are having.
More Attention to Your Business
With the IT support being handled by a service
provider, you have one less issue to think about. You can focus more on your business core and
find ways to improve or enhance the growth of the company rather than think
about computer network issues. Having less of a problem will also let you focus
on your employees’ performance, on making them more productive and making the
most out of their talents and skills.
Better IT Performance
The IT service provider will definitely give you a
good service. They will always perform
at their best and bring you satisfaction so that you will hire their business
again for the next term of agreement.
While an in-house IT personnel will be there for a steady paycheck, most
of the time. While this isn’t true most of the time, an in-house service
provider will not be in a hurry of fixing technical issues.
Latest Technology
IT service providers have access to the latest
technology available in the market. They
have the adequate resources to continuously train and educate their personnel
andbe up-to-date with the latest in the IT industry, and all these could be
applied to your business. This, in a
way, lessens your expenditures in terms of education and training for your own
IT support.
With the benefits of ousourcing over employing
in-house IT support, a business could easily save on overhead expenditures and
be ahead of what technology could provide businesses. Call Acrodex today
and consult on what IT support services could do for you.
